Please read this privacy policy ("Privacy Policy") carefully as it describes how we collect, use, disclose, store and protect your personal data.

This Privacy Policy applies to any website, application or service that refers to this Privacy Policy. When you provide us with personal data as described in paragraph 2 below, you authorise us to collect, store and use it:

1. to fulfill our contractual obligations to you,
2. as part of our legitimate interest in processing your personal data (e.g. for internal administrative purposes, data analysis and benchmarking [see paragraph 3 below for more information], direct marketing, maintaining automatic back-up systems or detecting or preventing criminal activity) or
3. on the basis of your consent, which you may withdraw at any time, as described in this Privacy Policy.

This privacy statement may apply to you even if you are not one of our customers and even if you have never used any of our websites, applications or services. Some of your personal information may be in our possession because it was provided to us by a user of one of our websites, applications or services.

1. WHO WE ARE?

This Privacy Policy applies to all products, applications and services offered by UTOPIE (a company registered in the Casablanca Trade Register under number 347585 and whose registered office is located at 68, Lotissement Essalama, Sidi Maarouf, Casablanca) and its subsidiaries, with the exception of any other product, application or service governed by separate privacy policies that do not incorporate the provisions of this Privacy Policy.

2. HOW DO WE COLLECT INFORMATION?

Subject to applicable law, we collect information about you or any third party whose information you provide to us when you:

1. register to use our websites, applications or services (including during free trials); this may include your name (or company name, if applicable), address, email address and telephone number. We may also ask you to provide additional information about your business and preferences;
2. place an order using our websites, applications or services; this may include your name (or company name), address and contact details (including telephone number and email address) and payment details; use of our applications, which may include collecting metadata;
3. fill out online forms (including callback requests), take part in surveys, post messages on our discussion forums, post blogs, enter contests or sweepstakes, download information, such as white papers or other publications, or participate in any activities offered on the various interactive areas of our website or application or service;
4. interact with us using social networks;
5. provide us with your contact details when you register or access any website, application or service we provide or when you update those details; and
6. contact us offline, for example by telephone, fax, SMS, email or post.

We will also collect your data when you complete only some of the fields on our website and/or other online forms and/or when you abandon your entry in the process. We may use this data to contact you to remind you to enter missing information and/or for marketing purposes.

We may also collect information from your electronic devices (including mobile phones) and applications used by you or your users to access and use one of our websites, applications or services (for example, we may collect the identification number and type of device used, geo-location and connection information such as statistics on pages visited, traffic to and from the sites, referring URL, advertising data, your IP address, browsing history and web log information). In doing so, we may use cookies or other similar means (as described in paragraph 11 below).

Subject to applicable law, we may supplement the personal data we collect with information obtained from third parties who are authorized to share it; for example, information from credit institutions, information retrieval providers or public sources (e.g. for customer due diligence purposes).

If you provide us with personal data relating to a third party, it is your responsibility to ensure that you comply with applicable data protection regulations, including your obligations to obtain the prior consent of the individuals whose personal data you provide to us. As such, in accordance with applicable data protection regulations, you must have notified the data subject, obtained his or her explicit consent or have a legal basis to provide us with his or her personal data and informed him or her of the manner in which we collect, use, disclose and retain his or her personal data or invite him or her to read our Privacy Policy.

3. HOW DO WE USE YOUR DATA?

Subject to applicable laws, we collect and process your data for the following purposes

1. to provide any information and services you have requested and any applications or services you have ordered;
2. to compare information for the purpose of checking its accuracy and to corroborate it with third parties;
3. to provide, maintain, protect and improve the applications, products, services and information you have requested from us;
4. manage and administer your use of the applications, products and services you have asked us to provide; and
5. manage our business relationship (for example, customer services and support activities);
6. to monitor, measure, improve and protect our content, websites, applications and services and to provide you with a personalized and quality user experience;
7. to conduct internal checks on our websites, applications, systems and services to test and improve their security, delivery and performance. Where appropriate, we will use a pseudonymized form of any information used for such purposes and will ensure that such information is presented in aggregate and is not linked to you or any other individual;
8. to provide you with any information that we are required to provide to you in order to comply with our regulatory or legal obligations;
9. to comply with any other regulatory or legal obligation;
10. to detect, prevent, investigate or prevent criminal, illegal or prohibited activities or to protect our rights (including liaising with regulatory and law enforcement agencies for these purposes);
11. contact you to find out whether you would like to participate in our customer surveys (for example, feedback on your use of our applications, products and services);
12. to carry out monitoring and statistical and comparative analysis in a joint manner to avoid identifying you or any other individual, except as required by law;
13. to provide you with advertisements, marketing messages (which may include in-product messages) or targeted information that may be of value to you, based on your use of our applications and services;
14. deliver content and services in conjunction with third parties with whom you have a separate relationship (for example, social network providers); and
15. provide you with various location-based services (for example, advertising or other personalized content) where we collect geolocation data.
16. To the extent permitted by applicable law, we will retain information about you after you close your Precision Systems account, if your application for a Precision Systems account is declined or you decide not to proceed with your application. This information will be retained and used for legal, regulatory, anti-fraud and legitimate business purposes for as long as legally permitted.
17. Our websites, applications (including mobile applications) and services may contain technologies that allow us to:
18. check specific information from your device or systems necessary for your use of the websites, applications or services against our records to ensure that the websites, applications or services are being used in accordance with our Terms and Conditions and end user agreements and for the purpose of resolving any problems;
19. to obtain information about technical errors or other problems with our websites, applications and services;
20. to comply with our regulatory or legal obligations;
21. to collect information about how you and other users use the features of our websites, applications and services; and
22. collect statistical information about the operating system and environment from which you access our applications or services.

You can manage your privacy settings in your browser or on our applications or services (if available).
In addition to the terms described in paragraph 3 above, we may also use the information we collect in order to deliver advertisements, marketing messages (including banner message windows), information that may be useful to you on the basis of your use of websites, applications or services, or any other information that we hold about you (depending on the websites, applications or services, you will be able to configure these characteristics to adapt them to your preferences). Paragraphs 5 and 6 of this Privacy Policy provide additional information on how we do this.

We reserve the right to retain and record the communications we exchange, including emails and telephone conversations. The information we collect can then be used for training purposes, quality assurance, recording statistics on the use of websites and applications as well as on the services you order from us or about which you us. request information and also in order to meet, in general, our legal and regulatory obligations.

We may obtain information through the mobile applications that you or your users install on their portable devices for the purpose of accessing and using our websites, applications or services or for the purpose of providing '' other services related to said mobile application (by way of example, in order to synchronize information coming from our application or service with said mobile application). These mobile applications may be our own mobile applications or those of third parties. In the case of a third-party mobile application, you should read the privacy policy of the relevant third party as it will apply to the use of the third-party application. We are not responsible for third party mobile applications and their use of personal information about you.

Mobile Applications may provide us with information relating to their use by the user as well as the use of our applications and services to which the user has access through such mobile applications. We may use this information for the purpose of providing and improving the mobile application or our own services or applications. For example, you can record an activity performed with a mobile application.

You can configure the privacy settings of our mobile application on your device, at the risk of affecting the performance of the relevant mobile application as well as the way it interacts with our applications and services.

We may use the information generated and stored when you have used our services for our legitimate business interest so that we can provide you with the best service and / or solutions as well as the best experience. These purposes can be:

1. Send you advertising or marketing messages (including in-product messages) or information that may be useful to you, depending on your use of our services;
2. Perform research and development to improve our services, products and applications;
3. Develop and deliver new and existing functionalities (including statistical analysis, benchmarking, understanding, receipt recognition and cash flow forecasting services) and;
4. Offer you services tailored to your geographic location (content corresponding to your location, for example) for which we collect geolocation data in order to provide you with a relevant experience.

Please note that our use may include the personal information of your customers, suppliers, employees and others whose information you provide on our websites, applications or services. Anyone whose personal information we process has the right to object to the processing of their data on the basis of our legitimate interests, and if you wish to do so, please contact us at reclamations@utopie.ma.

4. SHARING OF YOUR INFORMATION

We may share your personal data with:

1. the companies UTOPIE and Precision Systems, for the purposes indicated in this Privacy Policy (for example: for the management of global information and the management of the customer relationship; for accounting purposes and improvement of software and services and in the purpose of providing you with information, applications, products or services that you wish to receive);
2. our service providers and agents (including their subcontractors) or third parties who process information on our behalf (for example, Internet platform or service providers, payment processing service providers and companies to which we use to help us send you communications) so that they can help us provide you with the applications, products, services and information that you have desired to receive or that, in our opinion, would be likely to interest you;
3. partners, including those responsible for setting up systems, resellers, distributors, software vendors and developers, who help us provide you with the applications, products, services and information that you have requested or who, from our point of view, are likely to interest you;
4. third parties that we have used to carry out payment transactions, such as clearing companies, clearing systems, financial institutions and transaction beneficiaries;
5. third parties, when you have a relationship with that third party and have consented to us sharing information (for example, social media sites or other third party application providers);
6. third parties, for marketing purposes (for example: our partners and other third parties with whom we work and whose products, from our point of view, may be of interest to you in the course of your professional activities. For example: financial service providers (such as banks, insurers and financial service providers), payment solution providers, software providers and service providers that provide business solutions);
7. credit reference and fraud prevention agencies;
8. Government agencies, regulatory bodies and any other third party necessary to comply with UTOPIE's legal and regulatory obligations;
9. police authorities, so that they can detect or prevent crimes or prosecute offenders;
10. any third party, in the context of legal proceedings, existing or imminent, provided that we are legally authorized to do so (for example, in response to a court order);
11. any third party, in order to comply with our legal and regulatory obligations, including legal or regulatory reporting as well as the detection or prevention of unlawful acts;
12. our own auditors and consultants as well as those of Precision Systems, in order to fulfill our audit responsibilities;
13. another company, if we sell or buy a business or assets (or negotiate the sale or purchase of a business or assets);
14. any other company to which we might assign the contract that binds us; and
15. public bodies that the law in force requires to inform.

5. MARKETING

We may occasionally use your information to contact you for the purpose of providing you with information relating to our applications, products and services that may be of interest to you. We may also share your information with companies in our ecosystem and carefully selected third parties so that they may (or we may) contact you to provide you with information about their products or services that may be of interest to you. . For this purpose, you may be contacted by phone, letter, SMS or e-mail. You have the right to ask us to stop contacting you for marketing purposes at any time. You can also, at any time, ask us not to share your information with the third parties mentioned in this paragraph. If you wish, you can exercise these rights by selecting your contact preferences where you provide us with your personal data on our websites, applications or services, by using any preference center to which we give you access or by us sending an e-mail to reclamations@utopie.ma.

You can also unsubscribe from any marketing campaign and / or email advertising by clicking on the link included in any emails we send to you.

When you respond to communications posted on third-party platforms (for example, LinkedIn, Instagram, Facebook, Google and Twitter), we may share your data with these third parties in order to send you targeted advertising content through the third-party platform and in based on your profile and interests. Your data is used by the third-party platform provider to identify your account and display advertisements on your screen. You can control which advertisements you receive in the privacy settings of the platform of the provider in question and you can also visit the help center of that third party to find out more.

6. YOUR DATA AND YOUR RIGHTS

If you reside within the EEA or in another region governed by comparable data protection laws, in some cases you will have the following rights:

1. the right to know how we are using your data and the right to access your data;
2. the right to request the modification or deletion of your data as well as to limit the processing of your data;
3. the right to object to the processing of your data, for example for commercial purposes or when their use is based on our legitimate interest;
4. the right to receive the data concerning you which you have provided automatically in a structured, commonly used and machine-readable format, or to have it sent directly to another company, if this is technically feasible ("data portability") ;
5. when you yourself have consented to the processing of your data, the right to withdraw your consent in accordance with legal or contractual limitations;
6. the right to refuse any decision based on the automated processing of your personal data, in particular profiling; and
7. the right to lodge a complaint with the supervisory authority responsible for data protection issues (for example, the National Commission for Informatics and Freedoms).

If we have incorrect information about you or if your contact details have changed, please let us know so that we can correct them and update our files.

If you withdraw your consent to the use of your personal data for the purposes set out in our Privacy Policy, we may, as a consequence, no longer be able to provide you with access to all or part of our websites, applications. and services.

We will keep your personal data for the duration of our commercial relationship and after its expiry, for the period necessary for the legitimate conduct of our activities, in accordance with the UTOPIA Policy on the Retention, Use and Destruction of Data, or in order to comply with applicable laws and regulations. In cases where we no longer need your personal data, we will destroy it in a secure manner (without sending you any further notice).

7. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may change and be subject to change. However, these changes will not affect your rights under this Privacy Policy. We will always update this Privacy Policy on our website. Consequently, when you visit our website, we invite you to consult this Privacy Policy in order to keep you informed of the latest version in force (the mention "last update" informs you of the date of the last update. update).

8. SECURITY AND CONSERVATION OF PERSONAL DATA

We ensure the security of your data by taking the necessary technical and structural measures to prevent their unlawful or unauthorized processing or their accidental loss, destruction and / or damage. We do our best to protect your personal data to the best of our ability. However, we cannot guarantee the security of your data transmitted to our websites, applications or services or to other websites, applications and services through an Internet connection or any other connection. If we have assigned you (or if you have chosen) a password allowing you to access certain areas of our websites, applications or services, please keep it confidential; we will not share this password with anyone.

If you believe your account has been hacked, please contact us at reclamations@utopie.ma.

9. TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA AND THE UNITED KINGDOM

Within the European Union and the United Kingdom, personal data is protected by data protection laws. However, other countries do not necessarily protect your personal data in the same way.

Our website and some of our services or applications, or parts thereof, may also be hosted in the United States or outside the United Kingdom or the European Economic Area (EEA), that is - say all EU countries plus Norway, Iceland and Liechtenstein (known as the "EEA" entity). This implies that we may transfer any data transmitted to us through the website, application or service outside the European Economic Area ("EEA") to the United States or 'other territories outside the EEA. When you send us an email, it will also be stored on our email servers which are hosted in the United States of America.

We may use the services of providers located outside the EEA to help us provide our websites, applications and services to you (such as platform or payment service providers who help us deliver our services and applications or to process your payments). This means that we may pass your data on to service providers located outside the EEA for the purpose of providing our applications and services to you.

We take care to ensure that when our service and hosting providers transfer your data outside the EEA, appropriate measures and controls are in place in accordance with applicable laws and regulations to protect it. By way of example, we may share such data with companies in our ecosystem or with affiliates located outside the EEA for the purposes set out in this Privacy Policy. UTOPIE and Precision Systems are subject to UTOPIE's data protection policies, which have been designed to protect data in accordance with EU data protection laws. In each case, these transfers are made in accordance with the requirements of Regulation (EU) 2016/679 (General Data Protection Regulation) and may be based on the use of standard clauses on transfers of personal data outside the EEA from the European Commission.

By using our websites, products and services or interacting with us under the conditions described in this Privacy Policy, you consent to the transfer of your data outside the EEA as provided in this Privacy Policy. If you refuse the transfer of your data outside the EEA, you will not be able to use our websites, applications or services.

10. OTHER SITES AND SOCIAL NETWORKS

If you follow a link from our websites, applications or services to another site or service, this Privacy Policy is no longer applicable. We are not responsible for the personal data processing practices of third party sites or services and we encourage you to read the privacy policies posted on the sites or services concerned.

Our websites, applications or services may allow you to share data with social networking sites, to use social networking sites to create your account or to log into your social networking accounts. These social networking sites may automatically provide us with access to certain personal data about you that is stored by these sites (for example, any content that you have viewed). You are responsible for managing your privacy settings from your own third-party social media account (s) so that you can choose what personal data you allow us to access from those third-party accounts. third.

11. COOKIES, STATISTICS AND TRAFFIC DATA

Cookies are small text files that are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with personalized service and to improve the use of our websites, applications and services for you.

Our cookies may be session cookies (temporary cookies that identify and track users through our websites, applications or services and which are deleted when you close your browser or exit your session in the relevant application or service) or cookies. persistent (cookies that allow our websites, applications or services to "remember" who you are and your preferences regarding our websites, applications or services and which remain on your computer or device after you close your browser or end your your session in the application or service).

1. - Strictly necessary cookies

These are cookies that are necessary for the proper functioning of our websites, applications or services. For example, these cookies allow you to access secure parts of our website or to remember the contents of your shopping cart.

1. - Performance and statistics cookies

These cookies collect information about how our visitors and users use our websites, applications and services, what functionality is used the most by visitors and whether they receive error messages from different areas of the sites. Internet, applications or services. These cookies do not collect information likely to allow the identification of a visitor or a user. All information collected by these cookies is aggregated and, therefore, anonymous. We only use these cookies to improve the functioning of our websites, applications and services.

1. - Functional cookies

These cookies allow our websites, applications and services to remember your choices (such as your username, language or region where you are) and to provide enhanced, more personal features. These cookies can also be used to remember changes you have made to the font or size of characters and other customizable parts of web pages. They can also be used to provide you with the services you have requested. The information collected by these cookies can be made anonymous; in addition, these cookies do not allow you to track your browsing activity on other websites.

1. - Targeting or advertising cookies

These cookies are used to deliver advertisements that are more tailored to your interests. They are also used to limit the number of times you see an advertisement and also help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks, with the permission of the website operators. They remember that you have visited a website and this information is shared with other companies, such as advertisers. Quite often cookies for marketing or advertising targeting purposes are linked to a site functionality provided by the other company.

1. - Web beacons and other tracking technologies

We also use cookies and other similar software known as web beacons to track the number of users who have visited our website after clicking on one of our advertisements on another website. or in an e-mail and for the purpose of retrieving the details of the products or services purchased. These web beacons collect limited information that cannot be identified with a specific person. You cannot refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively deactivate them by setting your browser to restrict or block cookies.

1. - IP address and traffic data

We keep track of traffic data automatically recorded by our servers such as your IP address, information about your device, the website you visited before ours and the website you visited after leaving ours. We also collect certain statistics from sites, applications and services such as access frequencies, pages viewed and displayed. We are unable to identify a natural person from traffic data or site statistics.

Learn more about individual cookies and the statistics we use.

Google Analytics uses “cookies” to enable the website to analyze how users use websites, applications and services. The information about your use of websites, applications or services (including your IP address) generated by the cookie will be transmitted to Google, which will store it on servers located in the United States. Google will use this information to evaluate your use of websites, applications and services, to compile reports on website activity for site operators and to provide other activity-related services. website and internet usage. Google may also transmit this information to third parties when required by law or when these third parties process the information on Google's behalf. Google will not associate your IP address with other data in its possession. You can refuse the use of cookies by selecting the appropriate settings in your browser or on the application. Note, however, that your refusal could result in partial unavailability of the website. By using our websites, applications or services, you consent to the processing of data about you by Google in the manner and for the purposes indicated above. To find out more, please refer to "How Google uses certain data collected when you use the sites or applications of our partners" (available at www.google.com/policies/privacy/partners/ or any other link that Google can give you. to supply).

If you want Google Analytics to stop tracking you on all websites, visit http://tools.google.com/dlpage/gaoptout.

You have the option of configuring your browser or our websites, applications or services to limit cookies or to block them entirely, if you wish. However, you may find that disabling cookies will affect your ability to use certain parts of our websites, applications or services. For more information on cookies as well as on how to adjust your browser settings to accept, delete or refuse cookies, we invite you to visit the following links: http://www.youronlinechoices.com and http://www.allaboutcookies.org/fr